Housekeeping Supervisor

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Housekeeping Supervisor reports to the Assistant Housekeeping Manager. He/She schedules and assigns cleaning and maintenance tasks to housekeeping colleagues on a daily, weekly and monthly basis.

Duties & Responsibilities:

• Comprehends and complies with the Mandarin Oriental policies and standard operating procedures.
• Inspects, checks, and releases hotel rooms for arrivals, in accordance with the Mandarin Oriental standards.
• Maintains an overview of the daily occupancy, arrivals, departures, traces, and important guests in house.
• Creates daily task sheets for housekeeping colleagues, with special projects and traces.
• Monitors stock in pantries and acts accordingly, if refill is needed.
• Manages and oversees the daily operation on assigned floors.
• Trains, coaches and motivates housekeeping colleagues to achieve the highest quality standards.

Qualifications / Experience:

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.
• Minimum of 3 years' housekeeping experience and 2 years' experience in a supervisory position, in a luxury resort/hotel.
• Fluency in English and Greek. Any other additional language will be considered as a plus.
• Strong overall computer literacy, not limited to MS Office.
• Ability to work on a flexible schedule.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Colleague Social events and Wellness programs.
• Workplace Support line that covers all pillars of wellness for colleagues.
• Various discounts provided within the Resort and in the nearby area.
• Task force Opportunities across the Group of Mandarin Oriental.