Mandarin Oriental Punta Negra, Mallorca is looking for a Laundry Supervisor to join our Laundry Team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. 

About the job 

Based at Mandarin Oriental Punta Negra, Mallorca, as the Laundry Supervisor, you will be responsible for overseeing the washing, dry cleaning, and pressing of guest laundry according to hotel standards. You will manage the laundry team to ensure efficient operations, maintain quality control, and uphold hygiene and safety protocols. 

As Laundry Supervisor, you will be responsible for the following duties:  

• Oversee the dry cleaning and pressing of guest laundry according to hotel standards. 

• Inspect linens and guest laundry for stains or damages, ensuring appropriate stain removal techniques are applied. 

• Supervise the operation and maintenance of laundry machines, promptly reporting any malfunctions to management. 

• Ensure compliance with hygiene, safety, and environmental regulations, maintaining a clean and secure work environment. 

• Maintain cleanliness and organization of the laundry area, ensuring adherence to hygiene standards. 

• Manage uniform distribution and collection, ensuring staff uniforms are properly maintained; report any quality issues to management. 

• Enforce safety procedures when handling chemicals and operating machinery, minimizing risks. 

• Monitor the responsible use of cleaning supplies, promoting sustainability and cost-control measures. 

• Lead and coordinate the laundry team, providing training, guidance, and motivation. 

• Perform any other reasonable duties as assigned by the Laundry Manager or Executive Housekeeper. 

As Laundry Supervisor, we expect from you:  

Experience and education 

• Previous experience in a supervisory role within laundry operations is preferred, ideally in a 5-star luxury hotel. 

Technical Skills 

• Strong knowledge of laundry processes, equipment operation, stain removal, and quality control at luxury hotel standards.  

• Willingness and flexibility to work in shifts (day, afternoon, and night).    

• Basic communication skills in Spanish. Knowledge of English is preferred.   

• Professional appearance, adhering to hotel grooming standards.  

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

We’re Fans. Are you?