PEOPLE & CULTURE COORDINATOR

Mandarin Oriental Punta Negra, Mallorca is looking for a People & Culture Coordinator to join our People & Culture.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at the Mandarin Oriental Punta Negra, Mallorca, as the People & Culture Assistant you will support the daily operations of the department, ensuring employee well-being and fostering a positive work environment. Assists with maintaining personnel records, managing compensation, and supporting recruitment, selection, and training processes.

As People & Culture Coordinator, you will be responsible for the following duties:

• Assist with Recruitment and Hiring Processes: Support in sourcing candidates, posting job openings, screening resumes, conducting assessments, and coordinating onboarding.
• Assist in Organizing Employee Engagement Activities: Help plan and organize employee engagement events and recognition programs.
• Support Daily Operations of People & Culture Functions: Assist in ensuring smooth daily HR activities, focusing on employee well-being and fostering a positive work environment.
• Colleagues Assistance: Maintain open communication with staff, addressing their needs efficiently and promoting an inclusive, collaborative atmosphere.
• Maintain Personnel Records & Assist in Compensation & Benefits Administration: Support in keeping personnel records up to date, track changes in employment, and assist in monitoring compensation and benefits information.
• Security and Confidentiality of Information: Ensure personal and P&C data are handled securely, complying with privacy and confidentiality standards.

As People & Culture Coordinator, we expect from you: 

Experience and education

• Degree in Psychology, Labor Relations, Law, or similar, with a specialization in HR.
• Previous experience in People & Culture preferably in luxury hospitality industry, will be a plus.

Technical skills

• Recruitment and Selection: Knowledge of recruitment processes, conducting interviews, and evaluating candidates, as well as using recruitment platforms effectively.
• Positive and Proactive Attitude: Strong sense of responsibility, with a positive and proactive approach to work.
• Attention to Detail and Interpersonal Skills: Self-driven, a team player with strong interpersonal skills and attention to detail.
• Proficiency in MS Office: Including Excel, Word, and PowerPoint.
• Effective Communication Skills: Both written and spoken in Spanish, Catalan, and English.
• HR Management Tools and Software: Previous knowledge in using specialized HR software (e.g., SAP HR, Workday, ADP, BambooHR) for managing payroll, benefits, absences, and employee evaluations.
• Payroll and Compensation: Ability to assist in payroll tasks (deductions, overtime, supplementary payments) to ensure payments are processed accurately and on time.
• Knowledge of Spanish Labour Legislation will be a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?