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People & Culture Manager

  • 542284
  • People & Culture
  • Full time
  • Mandarin Oriental, Taipei

As People & Culture Manager, you will be responsible for the following duties: 

  • Assist the Director of People & Culture in planning and formulating various short to medium-term HR strategies and policies which will enable the hotel to attract and retain the right caliber of colleagues
  • Adhere and update various government labour legislations from time to time and ensure compliance with the law
  • Assist the Director of People & Culture in implementing measures and policies that will ensure positive colleague climate, high morale and effective communication, including the annual Employee Satisfaction Survey
  • Provide guidance to Department Heads in all matters pertaining to the employment function and procedures
  • Update and maintain all colleagues’ personnel files to ensure all necessary information are kept up-to-date
  • Implement and administer welfare and benefits such as medical insurance, medical expenditure, all kinds of leave entitlements, etc.
  • Update and maintain monthly leave reports for the Core Team
  • Work with Department Heads on their manpower needs, both full-time and part-time, including sourcing for alternative and foreign workers, to fill vacant positions
  • Compile ad hoc and all monthly reports to MOHG Corporate HR Division such as monthly Staff Turnover Report, Monthly People & Culture Report and Monthly Occupational Health & Safety Report
  • Conduct the General Orientation and other ad hoc training
  • Assist the Director of People & Culture in conducting regular and ad hoc surveys to ensure that the Hotel’s total compensation and benefits package is competitive with the market
  • Work with Department Heads to propose organization development and process re-engineering to increase organizational effectiveness
  • Train new colleagues and cross train existing colleagues in the People & Culture Department

As People & Culture Manager, we expect from you: 

  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management/Human Resources is preferred
  • A minimum of 8 years of experience working in a 5-star hotel environment or related experience, including 5 years in Human Resources Division and supervisory capacity
  • Knowledge of local labour laws and regulations
  • Local national is preferred

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

 We’re Fans. Are you?

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