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Personal Assistant to the General Manager

  • 543213
  • Administration & General
  • Full time
  • Mandarin Oriental Lutetia, Paris

Mandarin Oriental Lutetia, Paris is looking for the Personal Assistant to the General Manager!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide—gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

About the job

Based at Mandarin Oriental Lutetia, Paris the Personal Assistant to the General Manager reports directly to the General Manager.

As the Personal Assistant to the General Manager  you will be responsible for the following duties:

  • Provide comprehensive administrative support to the General Manager: calendar management, travel arrangements, meeting coordination, and drafting of various documents (welcome cards, reports, presentations).
  • Assist the General Manager with the preparation and follow-up of strategic projects and initiatives.
  • Oversee the commercial development and rental management of the hotel’s display showcases, including payment follow-up in collaboration with the Finance Department.
  • Manage the hotel gallery: sourcing and onboarding artists, organizing exhibitions, and ensuring the commercial success of the space.
  • Coordinate and manage the hotel boutique during key seasonal periods (e.g., Easter and Christmas): decoration, setup, and product selection.
  • Collaborate on cross-departmental projects involving Sales, Marketing, Quality, Rooms Division, and Food & Beverage teams.
  • Act as a point of contact between the General Manager and other departments to ensure seamless internal communication and project alignment.
  •  

As Personal Assistant to the General Manager we expect from you:

  • Fluency in English and French.

  • A 3 year experience in the parisian luxury hospitality industry

  Our commitment to you:  

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Our local benefits:

  • 13th month bonus
  • 100% public transport reimbursement
  • €45 Uber credit after the last metro
  • Sustainbale mobility package
  • Staff cafeteria
  • 70% coverage of the health insurance premium

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