Mandarin Oriental Punta Negra, Mallorca is looking for a Recruitment Coordinator to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Mandarin Oriental Punta Negra, Mallorca, as the Recruitment Coordinator, you will be responsible for managing the recruitment and selection process for the hotel. This role involves attracting, evaluating, and selecting candidates for various positions within the hotel, ensuring that the hiring process is efficient, fair, and aligned with the hotel’s standards and values.

As Recruitment Coordinator, you will be responsible for the following duties:

• To manage recruitment processes: job posting on recruitment platforms and social media channels, resumes screening, conducting initial interviews to assess candidate suitability.
• To develop Recruitment Strategies to attract exceptional talent for various positions within the hotel (from operational staff to mid-level management).
• To manage the Candidate Talent Pool: update the candidate database, ensuring information is organized and accessible.
• To evaluate candidates: phone and face-to-face interviews to assess candidates’ technical skills, experience, and cultural fit.
• To manage Candidate Experience: ensure that candidates have exceptional experience throughout the recruitment process, keeping them informed and motivated.
• To elaborate reports and track metrics: generate regular reports on recruitment progress, candidate statistics, time-to-hire, and other key metrics.

As Recruitment Coordinator, we expect from you: 

Experience and education

• Degree in Psychology, Labor Relations, Law, or similar, with a specialization in HR.
• At least 2-3 years’ experience in People & Culture, within the area of Recruitment, preferably in luxury hospitality industry.

Technical Skills

• Data analysis and reporting: Ability to generate and analyze recruitment reports (time-to-hire, candidate conversion rates, etc.) to assess process performance and make continuous improvements.
• Familiarity with pertinent recruiting software and tools (such as LinkedIn, Indeed, Glassdoor, etc.)
• Knowledge of labour law: Understanding of local and international labor laws impacting recruitment, including equal opportunity, labor rights, and inclusive hiring practices.
• Positive and proactive attitude, and with strong sense of responsibility.
• Attention to details, self-driven, a team player with good interpersonal skills.
• Proficiency in MS Office including Excel, Word and PowerPoint.
• Effective communication skills both written and spoken, in Spanish, Catalan and English, with strong presentation skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?