Duties and responsibilities:

• Ensure cleanliness standards are maintained in all guestrooms on a daily basis 

• Inspect all guestroom’s fresh linens for cleanliness and substandard appearance 

• Efficiently turndown bed to meet appearance standard as demonstrated 

• Arrange all clothing items in occupied guestrooms making sure that they are folded or hung neatly according to standard as demonstrated 

• Set up turndown tray with water as well as other turndown amenities as demonstrated 

• Turn on stereo/television to appropriate welcome standard 

• Turn on appropriate lighting if guest is not present during service 

• Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips 

• Replace guest amenities when appropriate 

• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task 

• Vacuum guestroom’s carpet furniture and baseboards according to standard during the service 

• Empty waste baskets 

• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment 

• Ensure that all electronic devices (television, stereo, telephones) are working properly 

• Evaluate work assignment and prioritize workload according to guest requests 

• Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file 

• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards 

• Comply with all MOHG Pillars, Department LQE’s and Guiding Principles 

• Adhere to Do Not Disturb policy 

Requirements:

• Good knowledge of Italian and English 

• Able to stand and walk for an extended period of time 

• Ability to push and pull the housekeeping cart 

• Possess a pleasant and outgoing personality 

• Must be willing to work on a flexible schedule, weekends and holidays