Mandarin Oriental Pudong, Shanghai is looking for a Sales Manager - MICE to join our Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Sales Department. The Sales Manager - MICE report to the Director of Sales.

As Sales Manager - MICE, you will be responsible for the following duties:

The incumbent is responsible for the servicing and management of specific accounts within an assigned area. He or she will assist the Director of Event & MICE in focusing and motivating the sales team to achieve the goals for their particular market segment as laid out in the Marketing Plan. He or she will generate event business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel

As Sales Manager - MICE, we expect from you: 

• Degree or Diploma in Hospitality Management or relevant education                         
• Minimum 3 years working experience in the hotel industry, luxury hotel experience is preferred                                 
• Able to liaise effectively with designated market segment accounts
• Knowledge of market segment
• A computer literate
• Fluent in English and local language                    
• Mature
• Initiative
• Presentable
• Outgoing
• Positive
• Self-motivated

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed WiFi, free gym and shuttle bus.
• Delicious work buffet meals & various team building activities.
• Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?