Server 

Mandarin Oriental Canouan is looking for a Server to join our Food & Beverage Team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, that is fast becoming one of the of the most sought-after luxury destinations in the world.  Oriental, Canouan redefines the idyllic tropical island getaway. 

About the job 

Based at the Mandarin Oriental Canouan / within the  Food & Beverage Department in Canouan, The Server is responsible for providing gracious, attentive, and personalized service to guests in the restaurant, bar, lounge, or in-room dining area. This role ensures a refined dining experience through product knowledge, menu guidance, precise order taking, and elegant service delivery in accordance with luxury hospitality standards. The Server reports to the Assistant Food & Beverage Manager. 

As Server, you will be responsible for the following duties:  

Guest Service & Experience 

• Greet guests warmly and escort to table when necessary. 

• Present menus, explain daily specials, and make thoughtful recommendations. 

• Take orders accurately and enter into POS system. 

• Serve food and beverages in accordance with service standards and timing. 

• Conduct quality checks to ensure guest satisfaction. 

• Maintain awareness of guest preferences and personalize service when possible. 

• Handle guest concerns with calm, polite, and solution-focused professionalism. 

• Create memorable dining experiences through thoughtful detail and service style. 

Service Preparation 

• Ensure dining area, tables, linens, cutlery, and glasses are set to standard. 

• Assist in setting up stations, polishing glassware & silverware. 

• Prepare and maintain service stations, ensuring stock levels are adequate. 

• Assist in breakdown and reset of dining areas after meal periods. 

Food & Beverage Knowledge 

• Maintain a strong understanding of menu items, ingredients, dietary restrictions, and allergens. 

• Be knowledgeable about wine, spirits, cocktails, and pairings. 

• Speak confidently on specials, tasting notes, and preparation styles. 

Operational & Administrative 

• Accurately process guest payments following cashiering procedures. 

• Maintain cleanliness and organization of assigned areas. 

• Communicate effectively with the kitchen, bar, and service team. 

• Follow all safety and hygiene regulations. 

• Participate in team briefings, trainings, and service rehearsals. 

As Server we expect from you: 

• Previous restaurant, hospitality, or luxury service experience is a plus. 

• Strong communication, interpersonal, and guest service skills. 

• Ability to remain calm, attentive, and professional in a fast-paced luxury environment. 

• Excellent service etiquette and professional appearance at all times. 

• Ability to work flexible hours, including evenings, weekends, and holidays. 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

Local Benefits: 

• A competitive salary   

• Monthly Allowances (Food, Bus and Travel) 

• Yearly Vacation after 1 year of service basic on tenure

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