Mandarin Oriental Downtown, Dubai is looking for a Spa Attendant to join our Spa & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Spa Department in Dubai, the Spa Attendant is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. Spa Attendant reports to Assistant Spa & Fitness Manager.

As a Spa Attendant, you will be responsible for the following duties:

• Prepare and maintain all spa areas according to Mandarin Oriental’s standards, ensuring cleanliness and readiness.
• Replenish consumables, manage supplies, and ensure all furniture, fixtures, and equipment are well-maintained and functional.
• Report any damage, breakages, or losses to management and coordinate necessary repairs or operational adjustments.
• Operate cleaning and maintenance equipment safely and follow established procedures.
• Ensure spa security and safety by locking access points after hours and monitoring electrical appliance use to prevent hazards.
• Complete shift checklists, stay updated on spa operations and promotions, and strictly adhere to health, safety, and hygiene regulations.

As a Spa Attendant, we expect from you: 

• Senior School qualification or equivalent is a must
• Hotel school graduates will be preferable
• Minimum 6 months to 1-year experience in the same position and has worked in a reputable 5-star hotel
• Previous work experience in Guest Services
• Previous experience working in the Middle East Region is an advantage
• Good understanding of Spa public area duties and ability to explain spa equipment and spa offerings

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 
• A competitive salary and benefits packages. Accommodation, transportation, and duty meals provided by the hotel.

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