Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
The Spa Attendant ensure a smooth and efficient operation in maintaining the overall cleanliness, sanitation and orderliness of the Spa & Wellness area according to Mandarin Oriental quality standards and protocols while maintaining relations of quality, service, guest experience and discretion, fully focused towards guest delight.
Key Responsibilities:
Check, clean and set up all spa premises according to Mandarin Oriental standards
Ensure the replenishment of all necessary consumables, items, supplies and ensure that all furniture, fixtures and equipment are well maintained and in perfect working condition
Report any breakage, damage & loss to the Spa management and notify concerned Colleague/s concerning the need for repairs/ fix or additions to spa operations
Operate equipment needed for cleaning and maintenance duties and follow procedures for the use of any equipment according to specifications
Request, collect stock and supplies in accordance with par stock levels
Maintain all departmental assets and ensure that all items are cleaned, checked out, and returned to the appropriate storage area
Ensure spa security and safety by performing tasks such as locking doors/access after cleaning hours or checking electrical appliance use to ensure that hazards are not created
Ensure the shift checklist is completed; stay current with developments in the hotel/ spa operations by reviewing the communication log book each shift; update log book for next shift
Maintain spa knowledge and awareness with ongoing spa promotions and activities to be able to assist when approached by Guests
Maintain full awareness and adherence of all health and safety/ hygiene control and regulations including chemicals/solutions used at work
Maintain overall health/sanitation, and safety standards in work areas
Qualifications and Requirements:
Senior School qualification or equivalent is a must
Hotel school graduates will be preferable
Minimum 6 months to 1-year experience in the same position and has worked in a reputable 5-star hotel
Previous work experience in Guest Services
Previous experience working in the Middle East Region is an advantage
Good understanding of Spa public area duties and ability to explain spa equipment and spa offerings
The F&B Executive is responsible to assist Managers to ensure a smooth operation. He/She will have to respond proactively to guest queries and to ensure guest's satisfaction are met at all time.
General
Ensures all colleagues maintain a high standard of personal hygiene and grooming at all times
Ensures colleagues wear designated uniforms which are well pressed and in a good state of repair and that name badges are worn at all times
Main...
The Telephone Operator is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Emirates Palace Mandarin Oriental policies and procedures.
Mandarin Oriental, Lago di Como’s Reservations Agent is in charge of timely and accurately taking bookings, via e-mail and by telephone, ensuring that MOHG’s standards are respected and surpassed at all times.
Sign up for Job Alerts
Please indicate your department, employment types and locations and we will email you regular job alerts.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click “I Accept.” If you click on “I Do Not Accept” then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the “My Settings” link on the top right of your device.
