Mandarin Oriental Punta Negra, Mallorca is looking for a Spa Therapist to join our Spa & Wellness Team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. 

About the job 

Based at Mandarin Oriental Punta Negra, Mallorca, as a Spa Therapist, you will be entrusted with delivering an exceptional wellness experience by guiding guests through our curated selection of body treatments, massage therapies, and signature spa services. You will personalize each treatment to reflect the individual needs and preferences of our guests, ensuring a deeply relaxing and restorative experience. 

As Spa Therapist, you will be responsible for the following duties: 

• To deliver spa treatments while ensuring guest comfort and satisfaction. 

• To maintain cleanliness, organization, and high service standards in the spa in line with Mandarin Oriental procedures. 

• To assist in all spa operations including front desk, retail, and relaxation areas while upholding excellent service quality and ensuring a consistently clean and tidy environment. 

• To report equipment issues and proactively monitor inventory levels to ensure all treatment areas remain fully stocked and operational. 

• To participate actively in team meetings and ongoing training sessions to uphold excellence and stay aligned with the latest service and wellness standards. 

• To recommend and to upsell spa products and services to enhance guest experience. 

As Spa Therapist, we expect from you:  

Experience and education 

• A diploma in Massage Therapy, a Physiotherapy license, or equivalent qualifications in a related field is required. 

• At least 2 years of experience as a licensed spa therapist in a luxury hotel environment. 

Technical Skills 

• Fluent in both English and Spanish. 

• Solid knowledge of skincare therapies, beauty products, and current trends. 

• Strong attention to detail and a genuine commitment to delivering exceptional service. 

• A true passion for wellness and for helping guests feel relaxed, rejuvenated, and cared for. 

• In-depth understanding of a wide range of massage techniques and spa treatments. 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

We’re Fans. Are you?