Substitute Pastry Tournant

Mandarin Oriental New York is looking for a Substitute Pastry Tournant to join our Culinary team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

About the job

Based at the Mandarin Oriental New York within the Culinary Department in New York the Substitute Pastry Tournant is responsible for the day to day preparation of meals as dictated by the menu, guests or management, while maintaining a clean environment and helping out in all areas to achieve guest satisfaction.

The Substitute Pastry Tournant reports to the Executive Pastry Chef.

As Substitute Pastry Tournant, you will responsible for the following duties:

• Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
• Consult with the Executive Pastry Chef and other chefs to plan menus.
• Demonstrate thorough knowledge of pastry arts and techniques and the capability to apply classic pastry baking techniques when preparing pastries.
• Perform daily dry storage, walk-in refrigerator, and freezers inspected each of your shifts to ensure it is clean, and all pastry items are put away and stored properly.
• Operate and use pastry equipment, such as rolling pins, piping bags, and pallet knifes effectively and safely.
• Prepare sauces, batters, dough, garnishes, breads, sweets, pastries, cakes, ice creams, sorbets, fresh fruit jams, chocolates, etc.
• Execute all pastry orders and accommodate special requests.
• Transport empty, dirty pots and pans to the wash stations.
• Work closely with standard recipes and plate presentation to maintain standards of quality in production and presentation.
• Complete requisitions, obtains proper signatures, submit, pick up transport and store all items.
• Clean and properly sanitize all work and storage areas.
• Report and handle any accident immediately, no matter how minor.
• Maintain a good working relationship with other employees, providing instruction and encouragement as needed.
• Respond properly in any hotel emergency or safety situation.
• Follow directions and maintain good working relationships with supervisors,
• Always maintain the highest level of cleanliness and hygiene standards.
• Perform other task or projects as assigned by hotel management and staff.

NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

As Substitute Pastry Tournant, we expect from you:

• Ability to work flexible schedule
• High School Diploma or Equivalent
• Two year degree or Apprenticeship
• Up to Date Sanitation Classes
• Minimum of Two Years in the luxury Hotel Business
• Minimum of one year in fine dining food preparation
• Possess a good written and verbal command of the English Language.
• Possess a pleasant and outgoing personality
• Working knowledge of kitchen equipment
• Basic knowledge of mathematics for recipes, and ordering
•  Ability to dictate responsibility, pay attention to detail, handle multiple tasks and show a high level of patience
• Ability to work under high stress conditions
• Stand/Walk 8 – 12  hours a day

Occasionally = 1/3 of the workday, frequently = 2/3 of the workday

Lift or Carry 0-20 pounds frequently

• Lift or Carry 21-50 pounds occasionally
• Lift or Carry 51-100 pounds occasionally
• Bend frequently
• Squat frequently
• Kneel occasionally
• Climb occasionally
• Reach above shoulders frequently
• Perform repetitive hand motions frequently

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Pay and Benefits:

•  Pay $33.23 to $44.31 hourly- commensurate with experience and the IWA guidelines
• A competitive benefits package

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.

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