Team Assistant - Technical Services EMEA
Mandarin Oriental is looking for an Team Assistant to join our Technical Services Team, EMEA.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Based at the Mandarin Oriental Corporate Office within the Technical Services Team in LONDON, the Team Executive Assistant is responsible for providing high-level administrative and project support to senior leaders, while driving process efficiency and innovation through technology and AI tools. The Executive Assistant reports to the Regional director of Technical services, EMEA.
Managing complex calendars, scheduling meetings, and coordinating domestic and international travel arrangements.
Attending meetings to take notes, assist with prioritization, and follow up on action items.
Preparing and editing reports, presentations, and other documents; creating summaries and tracking progress across multiple projects.
Maintaining bi-weekly team updates and ensuring timely follow-through on critical issues.
Liaising with internal teams to ensure alignment and timely progress on strategic initiatives.
Championing innovation by exploring and introducing AI tools to streamline workflows, improve processes, and enhance team productivity.
As Executive Assistant, we expect from you:
Strong written and verbal communication skills.
High proficiency in Microsoft Office Suite and calendar management tools.
Exceptional organizational and time-management abilities.
Discretion and professionalism in handling sensitive information.
Ability to work independently and collaboratively across teams.
Positive, “can do “ attitude to new and exciting challenges
Comfortable and curious about using AI tools to improve efficiency and processes—proactive in finding new solutions and exploring emerging technologies.
Our Commitment to You
Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.
MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and attractive rates for you and your loved ones.
Health & Colleague Wellness: Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered globally.
Retirement Plans: When you show commitment to us, we reciprocate with competitive retirement plans.
We’re Fans. Are you?
