TELEPHONE OPERATOR
Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.
About the job
Based at Mandarin Oriental, Singapore within the Telephone Department in Singapore, the Telephone Operator is responsible in handling incoming and outcoming calls, assists guests with inquiries, processes requests, transfers calls efficiently, ensures accurate message taking, and provides exceptional service to enhance guest satisfaction. The Telephone Operator reports to the Telecommunications Manager.
As Telephone Operator, you will be responsible for the following duties:
As Telephone Operator, we expect from you:
Preferably with experience working in similar capacity and in hotel industry.
Good communication skills and enjoys interaction with guests.
Candidate must be able to work on rotational shift including weekends and public holidays.
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