Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

Chinese Restaurant Manager 中餐厅经理

  • Beijing
  • Food & Beverage Division
  • Full time
  • Closing at: Apr 30 2024 at 23:55 HKT
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  • Monitor and ensure smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable).
  • Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed.
  • Constantly obtain customer feedback during operations to ensure satisfaction.
  • Proper and tactful handling of verbal complaints from customers.
  • Ensure effective communication within sections appointed and with other divisions.
  • Conduct / attend F&B divisional and departmental meetings as required.  
  • Recommends improvements in all aspects of their appointed sections as appropriate.
  • Update the log book for respective section and submit to division head daily.
  • Ensure that staff are aware of and applies the procedures concerning hotel fire and life safety / emergency procedures 
  • Ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards (refer to SLIM standards indicated in the F&B Intranet).
  • Reviews guest feedback / critique forms / outlet log books on operational issues / P&L statement in order to:
    - Implement measures for improvement in food / beverage / service
    - Identify training required (e.g. up-selling Skills).

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