Public Area Attendant One Hyde Park

HOUSEKEEPING & PUBLIC AREA ATTENDANT, ONE HYDE PARK

39 hours, 5 days per week

We’re looking for a Housekeeping & Public Area Attendant to join our Housekeeping team at One Hyde Park.

One Hyde Park is London’s most iconic address: designed by pre-eminent architect Richard Rogers, the development of 85 apartments and three exclusive boutiques within four pavilions is known to be the most luxurious address in London.

Serviced by the award-winning owner and operator of some of the world’s most prestigious hotels, Mandarin Oriental Hotel Group, One Hyde Park is one of 22 residences under the group and offers the same luxurious, kind and generous service to the residents as Mandarin Oriental offers their guests.

As a Housekeeping & Public Area Attendant at Mandarin Oriental Hyde Park, London, you will be responsible for:

• Consistently achieving the required standards of cleanliness and presentation of all public and communal areas,
• Recognising and reporting all missing or damaged furniture, fixtures and equipment as they occur,
• Following the rota as specified by the Housekeeping Manager and ensure daily extra duties are carried out,
• Working safely and ensuring company standards, including all SOPs, of cleaning, hygiene and personal appearance are maintained.

As a Housekeeping & Public Area Attendant, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning to evening (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Housekeeping & Public Area Attendant candidate, you will have:

• Previous Housekeeping or professional cleaning experience, preferably in a luxury environment,
• Excellent attention to detail,
• Efficient in multi-tasking in high pressure environments,
• Excellent communication skills.

In return, you will receive an array of iconic benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Friends & Family hotel rate and Spa discount
• Season ticket loan & cycle to work scheme
• Recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Colleague social events and wellness programmes.

SUSTAINABILITY AT ONE HYDE PARK

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. 

ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.