Sales & Events Manager - The Aubrey

SALES MANAGER, THE AUBREY

We are looking for a Sales & Events Manager to join our iconic team at The Aubrey.

Located in Mandarin Oriental Hyde Park, London, The Aubrey is a home-away-from-home for local London and global guests alike that offers an eccentric Japanese izakaya experience. A labyrinth of individual areas, hidden corners and its own private dining room all decorated in warm velvets and marble, with walls layered with Japonisme movement art, The Aubrey is also home to various intimate spaces waiting to be discovered. The Aubrey offers a journey of a hungry mind that takes guests on an adventure.

The restaurant has been created as a partnership between Maximal Concepts and Mandarin Oriental Hyde Park, London. Maximal Concepts is a Hong Kong-based company that has since expanded to locations including Singapore, Las Vegas and Vancouver. 

As Sales & Events Manager you will report into the Restaurant General Manager and your strategic intent will be drive the business growth by developing a network of contacts to attract new clients, research new market opportunities and oversee the growth projects. 

As Sales & Events Manager, you will be responsible for:

• Achieving budgeted revenues for Events and new clients in keeping with the annual budget and marketing plan
• Making sales projections and accurately forecasting revenue for The Aubrey
• Handling all Group and Event enquiries at Enquiry handling stage: Proposing, following up, contracting and carrying out site inspections to achieve high levels of conversion. 
• Ensuring a detailed handover to The Aubrey Operations team outlining previous discussions, opportunities to delight and billing details. 
• Ensuring effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. 

Successful candidates will have previous experience in a pro-active sales position within a high volume, luxury restaurant and/or events environment. You will be a natural networker, an independent self-starter and target driven.

In return, you will receive an array of iconic benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand.. 
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. 

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.