Mandarin Oriental Muscat is looking for an Assistant Marketing Communications Manager to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

 Responsibilities

· Support the Assistant Director of Marketing Communications in executing the hotel’s brand strategy across all channels.

· Coordinate photo and video shoots to ensure assets reflect the hotel’s positioning and support campaign needs.

· Maintain and update the hotel’s website and social media platforms with fresh, engaging, and brand-consistent content.

· Coordinate and assist in the development of integrated marketing campaigns, including digital, print, and PR.

· Assist in developing marketing collateral such as brochures, flyers, and in-room materials.

· Consolidate and create content that aligns with brand standards, campaign goals, and budgetary guidelines.

· Maintain consistency in storytelling, tone, and visual identity across all marketing materials.

· Assist in managing strategic partnerships, influencer collaborations, and media relationships.

· Monitor campaign performance and contribute to reporting and optimisation strategies.

· Collaborate with internal teams and external agencies to ensure high-quality creative output.

· Support media outreach efforts, including press releases, media hosting, and press kit development.

· Help elevate the hotel’s brand presence through targeted communications.

· Ensure compliance with brand guidelines across all marketing channels.

· Lead the training and development of reporting team members.

Personality

· Confident, composed and yet humble demeanour

· Professional and graceful persona

· Ability to inspire and convey messages in a vivid and captivating manner

· Perform job with attention to details and the ability to organize and handle multiple tasks effectively

· Mature and outgoing personality with excellent interpersonal skills

· Always leading by example and having a professional and motivating attitude

· Problem solving and positive attitude

Education & Certificates

· Senior School qualifications or equivalent is mandatory

· Degree or Higher National Diploma equivalent in hospitality/hotel/business Management is an advantage

Experience

· Minimum 2 year of experience working in a 5-star hotel, luxury retail, agency or marketing environment in a similar role

· Previous working experience in the Middle East is an advantage

· Hotel pre-opening experience is a great advantage

Skills

· Excellent communication skills

· Good verbal and written communication in English

· Ability to follow up and complete tasks according to plan

· Highly competent in using Word, Excel and Powerpoint

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?