Event Coordinator

Mandarin Oriental Jakarta is looking for a Event Coordinator to join our Sales & Marketing team.
 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.
 

About the job

Based Mandarin Oriental Jakarta, the Event Coordinator is responsible to generate and maximize revenue from guest rooms as well as banquet, meeting, and catering sales from existing and potential accounts. Coordinate customer requirements with relevant hotel departments to ensure seamless execution, maximum guest satisfaction, and optimal profitability for the hotel. The Event Coordinator reports to the Director of Sales / Assistant Director of Sales.
 

As Event Coordinator, you will be responsible for the following duties:

1. Sales Development & Account Management

• Seek and contact new potential commercial accounts through direct enquiries, sales leads, sales blitz, and trade show follow-up.
• Responsible for room night and revenue production from allocated accounts.
• Monitor monthly production of own corporate/government accounts and attend review meetings.
• Follow up on all sales leads.
• Update all Fidelio / Delphi Sales and Catering account and contact profiles to maintain accurate records.
• Prepare weekly sales call reports.

2. Client Relations & Business Generation

• Entertain executives and secretaries of potential corporate/government companies and in-house guests to secure future business.
• Participate in familiarisation visits and entertainment activities as required.
• Conduct site inspections for potential clients.
• Distribute seasonal gifts to major supporters.

3. Market Intelligence & Reporting

• Monitor current market trends and supply competitor activity information to the Director of Sales (DOS).
• Participate in overseas sales trips and complete all sales reports within one week of return.

4. Meetings, Projects, & General Duties

• Attend daily sales briefings, weekly sales meetings, and bi-weekly business development meetings.
• Participate in any projects as assigned by the direct superior.
• Perform any other reasonable duties as required by the department head​

As Event Coordinator, we expect from you:

Educational level
Degree or Diploma in Hospitality Management or relevant Education

Work experience

• Minimum 2 years working experience
• Personal qualities
• Knowledge of Food and Beverage
• Mature
• Initiative
• Presentable
• Outgoing
• Fluent in English and in local language

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Health Insurance. Supporting your health is part of supporting your success. Comprehensive health coverage is provided to support your wellbeing and your family.
• Duty Meals. Good food fuels great work. Enjoy daily meals prepared fresh by our MO Makan - Colleague Restaurant Kitchen.

We’re Fans. Are you?