Assistant In Room Dining Manager

Mandarin Oriental, Doha is looking for a Assistant In Room Dining Manager
to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About the job

Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments as well as the placement of rooms amenities and managing of minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.

As Assistant In Room Dining Manager, you will be responsible for the following duties:

• Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence.

• Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.

• Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments.

• Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team.

• Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.

As Assistant In Room Dining Manager, we expect from you:

• Experience as Assistant In Room Dining Manager in a high volume in room dining with highest levels of service is preferred.

• Degree or Higher National Diploma in Hospitality/Hotel/Business Management.

• Knowledge of In Room Dining service procedures and standards.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• A competitive salary and benefits packages

• Transportation and Housing provided

• Relocation and Vacation Tickets

We’re Fans. Are you?