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Banquet Operations Executive

  • 540465
  • Food & Beverage
  • Full time
  • Mandarin Oriental, Singapore

Roles & Responsibilities: 

  • Communicate with respective Event management Manager / Executive to fully understand guests’ requirements
  • Ensure that all function rooms are set up in accordance to the Banquet Event order
  • Engage and coordinate with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately
  • Ensure guest needs and expectations are met by providing an efficient and professional service
  • Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
  • Administer post function report after each function by identifying any problems and suggesting solutions to the Director of Banquets
  • Ensure cleanliness of function rooms and banquet areas at all times
  • Ensure that all MOHG standards; MbMO, LRA, LQE and FLHSS&E are constantly monitored
  • Handle adhoc special projects and assignments as assigned by Director of Banquet Operations

 

Job Requirements:

  • Able to do shift work and work on weekends (5 day work week)
  • Service-oriented team player with excellent interpersonal and communication skills
  • Able to multi-task and work under pressure in a fast pace environment
  • Communicates with fluency in English

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