Bell Person

A Bell Person will be responsible for completely delighting our guests by providing exceptional customer service, guest room orientation, luggage and package assistance, and maintaining and manning the Bell Desk. The Bell Person will answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.

It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand.  

The Bell Person reports directly to the Assistant Front Office Manager.