Chief Steward

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Chief Steward is responsible for the overall hotel stewarding operations and ensures that the assistant and all the stewards are delivering the necessary level of service. The Chief Steward is also responsible for the implantation HACCP and Health & Safety guidelines related to Food & Beverage from MOHG as well as local regulations.

Duties & Responsibilities:

• Ensures that all designated action points from daily briefings or other operational meetings are being followed by the individuals concerned.
• Takes responsibility of all operating equipment within the hotel
• Inspects S&S files monthly to ensure proper procedures and updates are in place.
• Maintains storage and condition of all operating equipment and the cleanliness and tidiness of the stores
• Maintains the purchasing and repair of all equipment.
• Maintains strategy for breakages and losses to the hotel’s operating equipment.
• Implements HACCP with certification and follows up training for the F&B team.
• Oversees special projects and assignments as assigned by the Executive Chef and/or the Director of Food & Beverages.
• Oversees chemical expenditure and control of chemical purchasing.
• Ensures that daily SOP Training takes place in order to meet Mandarin Oriental standards.
• Is aware of, and complies with, safe working practices as laid down in Company H & S Manual, as applicable to the place of work. This will include awareness of any specific hazards at your workplace.
• Successfully implements and controls effectively all related HACCP and Health & Safety guidelines related to Food & Beverage from MOHG as well as local codes.

Qualifications / Experience:

• Minimum of 3 years’ experience in a similar position, preferable in luxury hotel/restaurant environment.
• Have a minimum of 1-2 years’ experience in Back-of-House.
• Management within a luxury hotel operation.
• Pre-opening hotel experience preferred within Back-of-House Management.
• Technical knowledge and job skills training including effective use of the provided materials.
• Excellent Food and Beverage knowledge.
• Must be proficient in all Microsoft Office, such as Word, Excel, PowerPoint, Microsoft Outlook, etc.
• Fluency in English & Greek.
• EU Passport is mandatory in order to work in Greece.

Behavioural skills / attributes:

• Strong interpersonal communication skills, both verbal and written
• Excellent time management and problem resolution.
• Ability to coordinate with multiple tasks.
• Excellent communication skills both written/verbal.
• Highly responsible and reliable with exceptional organization skills.
• Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks.
• Well-presented and professionally groomed at all times.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided
• Medical Private Insurance for all Colleagues
• Free meals at Colleagues' Dining
• Free laundry of those wearing uniform
• Colleague recognition and reward program
• Learning & Development Program
• Task force Opportunities across the Group of Mandarin Oriental
• Colleague Social events and Wellness programs
• Various discounts provided within the Resort and in the nearby area
MORate: Experience any Mandarin Oriental Hotel Group in the world at a special rate
MOComp: Complimentary room nights and a selection of additional benefits and
discounts through our new MOcomp benefits program