Mandarin Oriental Downtown, Dubai is looking for a Colleague Cafeteria Supervisor to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture department in Dubai, the Colleague Cafeteria Supervisor is responsible for overseeing the daily operations of the Colleague Cafeteria, ensuring a clean, welcoming environment and consistently high-quality food offerings for all hotel colleagues. Colleague Cafeteria Supervisor reports to the People & Culture Manager.

As a Colleague Cafeteria Supervisor, you will be responsible for the following duties:

• Supervise and coordinate the daily operations of the Colleague Cafeteria, ensuring smooth and efficient service at all meal periods.
• Monitor food quality, presentation, and availability in close collaboration with the culinary team.
• Ensure cleanliness, hygiene, and organisation of the dining area, including regular inspections.
• Support in menu planning by gathering feedback from colleagues and working with the kitchen team to ensure variety and balance.
• Manage colleague dining room staff, including scheduling, training, and performance follow-up.
• Uphold health and safety standards in compliance with HACCP and local food safety regulations.

As a Colleague Cafeteria Supervisor, we expect from you: 

• High School diploma or equivalent; diploma in Hospitality or Food & Beverage Management is a plus.
• Minimum 2 years of experience in food service or hospitality operations, preferably in a supervisory role.
• Strong interpersonal skills with the ability to lead and motivate a small team.
• Knowledge of food safety and sanitation standards (HACCP certification preferred).
• Excellent organisational and communication skills.
• Ability to work in a fast-paced, multicultural environment and maintain a positive attitude.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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