Commis Waiter/Waitress – Hakkasan

Responsibilities:

• Set up stations and tables according to set standards.
• Greet the guest according to the standards set by Hakkasan.
• Communicate with the guest according to the standards set by Hakkasan.
• Serving food and beverage items and ensuring prompt service.
• Follow up on billing and checking procedures.
• Ensure that the buffet is kept clean and free of debris.
• Coordinate and assist in the clearing of tables and stations.
• Coordinate and supervise the return of dirty linen.
• Assist the kitchen in clearing the buffet.
• To be present in the restaurant during service hours.
• Ensure that the captain is kept informed of all guest comments and complaints.
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager.
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Hakkasan and Emirates Palace Mandarin Oriental.
• Any other duties, which may be assigned to you from time to time as directed by your supervisor or manager.

Skills and requirements:

• Certification or Diploma in Hospitality Management is preferred
• Experience as a restaurant server in a luxury environment with the highest levels of service
• Passionate about guest service with an engaging personality
• Additional language will be a big advantage