Coordinator - People & Culture

MANDARIN ORIENTAL HOTEL GROUP

The People & Culture Coordinator's role is to provide advice, guidance and support to employees, to help set up HR procedures and to facilitate their implementation.

The People & Culture Coordinator is responsible for assisting the Head of People & Culture and the People & Culture Specialist in the day-to-day management of the department's administrative activities, assisting the Human Resources Director with specific projects, carrying out various tasks and maintaining good professional relations with his/her colleagues.

Main Responsibilities: 

• Administrative and organisational tasks:
  • Keeping the office and interview room clean and ready to receive employees and applicants.
  • Manage administrative documents: certificates, personnel files, responses to applications, reference checks.
  • Preparing and organising employee arrival and departure files.
  • Supervising the management of staff accommodation and changing rooms.
• Welcoming and integrating employees:
  • Accompanying new employees on their arrival (administration, uniforms, presentation).
  • Providing personalised follow-up to meet team needs.
• Communication and coordination:
  • Updating internal lists and the department's activity schedule.
  • Organise events and coordinate internal communication campaigns via the Beekeeper application (birthdays, surveys, challenges).
• Requirements:
  • Discretion, organisation and strict respect for confidentiality.
  • Ability to establish professional relationships and provide exemplary service in accordance with Mandarin Oriental standards.

Job Requirements:

• Experience in the luxury hotel industry is required.
• Knowledge of standard office software.
• Fluent spoken and written French and English.
• Impeccable and professional presentation.
• Personable, culturally sensitive, rigorous and flexible.

 Please note this is a full-time permanent position 

Benefits:

We provide a comprehensive Benefits Package which includes

• Guest Hotel experience for employees
• Discounted Room Nights
• Discount at F&B Outlets
• 43 Paid Holidays including Bank & Public Holidays
• Colleague recognition and reward programmes
• Exciting range of learning and development programmes
• Regular colleague social and wellbeing events
• Opportunities for promotion and transfer across the group

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.

We are looking for enthusiastic individuals who possess the right attitude and passion to drive this exciting new opening forward and wow our guests!  If this is you, then apply here now!