Mandarin Oriental, Costa Navarino is looking for a Director of F&B to join our F&B team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at Mandarin Oriental, Costa Navarino within the F&B Department in Pylos, Messenia, Greece, the Director of F&B is responsible for the overall daily F&B operations, including budgeting, maintenance of quality standards, training and reviews of all colleagues. The Director of F&B reports to the Resort Manager and the General Manager.

As Director of F&B, you will be responsible for the following duties: 

• Embed Mandarin Oriental philosophy and culture through the use of Legendary Quality Experiences to ensure guest satisfaction and the achievement of our Group Mission Statement.

• Lead F&B division, providing support and guidance to Ass. Directors of F&B and line Managers and promoting the highest quality standards along with operations efficiency of the F&B outlets.

• Control and analyze F&B division KPIs: guest satisfaction, product and service quality, colleagues’ engagement, cost control, profitability, health and safety standards.

• Review department P&L, forecast, and budget.

• Organize promotions along with the resort's marketing team and menu implementations.

• Drive the strategic development of the F&B division including planning new activities and bespoke experiences to increase guests capture ratio, review F&B team career progression through yearly performance evaluation and ensure alignment as part of the Exco Team to the overall resort yearly objectives.

As Director of F&B, we expect from you: 

• Valid EU Passport or Hellenic Residence Permit.

• Minimum of 2 years' experience in a similar role, in a luxury hotel operation.

• Degree in Hotel and Catering Management will be considered as a plus.

• Fluency in English. Greek or any other additional language will be considered as a plus.

• Knowledge of all aspects of F&B Operations, including Restaurant and Bar Management, Banqueting, In Room Dining. Resort experience will be considered as a plus.

• Experience in budget preparation, profit and loss statement analysis and forecasting.

• Experience in Benchmarking activities.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.

• Accommodation.

• Three complimentary meals per day at our Colleague restaurant.

• Laundry of uniform.

• Private Medical Insurance.

We’re Fans. Are you?