Mandarin Oriental, Costa Navarino is looking for a Director of Marketing & Communications to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Athens Offices of Mandarin Oriental, Costa Navarino within the Sales & Marketing Department, the Director of Marketing & Communications manages and leads the team of marketing, digital, creative, and communications experts to drive company growth, brand recognition and brand loyalty, under the general guidance and supervision of the Director of Commercial Strategy and in keeping with the delegation of authority. The Director of Marketing & Communications reports to the Director of Commercial Strategy.

As Director of Marketing & Communications, you will be responsible for the following duties: 

• Develop positioning, messaging, and competitive differentiation that creates awareness, adoption, engagement, and retention to increase market share.
• Oversee all matters relating to the marketing and communications plan, including brand positioning, partnerships, media relations, digital marketing, consumer relationship management, social media, advertising, co-marketing activities with luxury brands, brand identity and collateral production, as well as all other marketing activities for the hotel to ensure fully integrated campaigns.
• Act as Brand Ambassador internally and externally, as well as hotel spokesperson where appropriate and approved.
• Maintain strong relationships with local and international media.
• Ensure adherence to Mandarin Oriental Corporate Identity guidelines for all promotional and in-house materials.
• Prepare annual expenditure proposal for all marketing and communications activities, as well as forecast and allocate the approved budget as per ongoing activities monthly.

As Director of Marketing & Communications, we expect from you: 

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.
• At least 5 years of experience in a Marketing & Communication environment, preferably within the Travel & Hospitality industry, Fashion or Luxury Goods.
• Must hold an undergraduate degree or equivalent in a relevant field – communications, public relations, or marketing.
• Strong computer literacy including Microsoft Office, Word, PowerPoint, and Excel.  Digital Marketing knowledge is preferable.
• Fluency in English & Greek.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.
• Private Medical Insurance.

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