Director of People & Culture

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Director of People & Culture will plan, lead, direct, develop, and coordinate the policies, activities, and colleagues of People & Culture department, ensuring legal compliance and implementation of the organization's mission and talent strategy.

Duties & Responsibilities:

• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the hotel's P&C compliance and strategy needs.
• Administers or oversees the administration of P&C programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
• Monitors and ensures the organization's compliance with local employment laws and regulations and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Facilitates professional development, training, and certification activities for P&C colleagues in conjunction with the L&D Manager.
• Provide all necessary reports to Mandarin Oriental Hotel Group.
• Has an active role in the delivery of Mandarin Oriental Colleague Experience Survey.
• Is involved in the development of middle management colleagues through succession planning and coaching.
• Ensures security and confidentiality of all information throughout the hotel.
• Maintains high levels of interaction with all colleague members.  Exchanging ideas, information, and opinions with others to formulates policies and procedures and/or arrive jointly at decisions, conclusions, or solutions.
• Oversees the Learning & Development functions.
• Performs other duties as required.

Qualifications / Experience:

• Minimum of 5 years experience in similar role.
• Minimum of 3-5 years in luxury property will be considered as a plus.
• Bachelor’s degree in business, Hospitality, HRM or related.
• Thorough knowledge of Human Resources practices.
• Thorough knowledge of laws and regulations pertaining to Human Resource matters.
• Strong overall computer literacy, not limited to MS Office.
• Fluency in English & Greek.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Colleague Social events and Wellness programs.
• Workplace Support line that covers all pillars of wellness for colleagues.
• Various discounts provided within the Resort and in the nearby area.
• Task force Opportunities across the Group of Mandarin Oriental.