Mandarin Oriental, Guangzhou is looking for a Event Sales Manager to join our Sales & Marketing team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, MICHELIN-Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Based within the Sales & Marketing in Guangzhou, the Event Sales Manager is responsible for the Event Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals. The Event Sales Manager reports to the Director of Events.

As Event Sales Manager, you will responsible for the following duties:

• Assist in the establishment of catering sales administration, client history and tracing system within Sales & Marketing.
• Conduct regular sales activities to professional conference organizers, corporate meeting planners and relevant associations.
• Conduct site inspections for and entertain existing or prospective meeting and conference influences, decision-makers and end users.
• Issue BEO and coordinate closely with and provide detailed information to the banquet operations in order to enable the operations to "look after" the client effectively while the event is in-house.
• Issue group resume and coordinate closely with other operating department (i.e. front office, housekeeping etc.) in order to enable the operations to “look after” the guests effectively while the group is in-house.
• Conduct Pre-Con Meeting for coming groups and monitor guests feedback as per MbMO
• Promptly share leads on corporate FIT and travel trade business with relevant members of the corporate and travel sales team.
• Share leads and assist catering sales where appropriate.
• Perform any tasks as assigned by the Management

As Event Sales Manager, we expect from you:

• Minimum 2 years working experience in a role of either Conference Services or Catering Sales in the hotel industry.  
• Working knowledge of food and beverage operations and catering operations required.
• Excellent presentation and proactive communication skills.
• High Flexibility and ability to work under pressure.
• Possess a friendly, energized and outgoing personality.
• Excellent English communication skills both written/verbal.

Our Commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Competitive Benefits Package.

We’re Fans. Are you?

广州文华东方酒店现诚聘宴会销售经理加入市场销售部团队。

你是否渴望成就卓越？是否期望与团队协作取得成功，彰显诚信与尊重，并肩负责任？是否秉持不断成长的信念？我们诚邀你一同不懈追求，卓尔不凡。

文华东方是一家屡获殊荣的酒店集团，拥有及管理全球享负盛名的酒店、度假酒店及酒店管理式住宅，遍布全球最受欢迎的目的地，并拥有强大的发展前景。文华东方酒店集团为宾客提供融合东方魅力的21世纪奢华体验，凭借打造全球多个备受瞩目的项目而日益受到广泛认可。最为人称道的是，文华东方酒店集团致力于打造丰盈时光的体验，将平凡转变为卓越，将宾客转化为粉丝。

广州文华东方酒店位于广州市天河中央商务区核心地段，由季裕棠设计师事务所设计，提供广州城中宽敞的客房体验。酒店的米其林二星粤菜餐厅江-由辉师傅主理、米其林指南入选餐厅悦铂尼、文华饼店和The Loft酒吧为宾客提供了丰富的餐饮选择。蝉联福布斯旅游指南五星水疗奖的水疗中心环境典雅舒适，是这座喧嚣都市中沉思遐想和探索发现的世外桃源。

关于职位

该职位位于广州文华东方酒店是市场销售部，宴会销售经理负责负责协调宴会开展，以及宴会客户的开发和维护，协助宴会销售总监，完成相应的销售目标。宴会销售经理向宴会销售总监汇报。

作为宴会销售经理，你将负责以下职责：

• 协助制定宴会销售的行政工作，客户档案和追踪系统
• 负责对商务客户、使馆和商会，以及经常与本酒店合作或有意与本酒店合作的客户，进行日常销售的拜访工作
• 定期向会议公司的主办者，各公司签约的公关公司和各有关协会做销售拜访工作。负责向有意与本酒店合作或一些宴会活动的决策者介绍酒店的设施并进行实地考察
• 发放宴会单和宴会服务部紧密合作，把已经确认的最详细的活动细节传达给宴会服务部，并在会议期间负责监督和协调各部门的工作以保证活动的正常进行
• 发放客人团队信息，并在会议期间紧密协调各营运部门（如前厅部、客房部等）的工作以保证活动的正常进行
• 主持召开即将到店团队的协调会，根据要求监督客人的反馈意见
• 及时准确的将公司和旅行社的散客预定客房信息传达给各相关的客房销售
• 及时准确的将活动信息传达给相关的客房销售
• 执行任何管理层委托的工作

作为宴会销售经理，我们期望你具备以下能力：

• 两年以上酒店行业从事会议或宴会销售的工作经验。
• 了解餐饮及宴会运作。
• 优秀的表达能力和沟通能力。
• 具备在压力下高度灵活和工作的能力。
• 友好、充满活力和外向的性格。
• 优秀的英语书面/口头沟通能力。

我们对你的承诺

学习与发展：你的成功就是我们的成功。我们为你量身定制专属的学习与发展计划，助力你在职业生涯的各个阶段持续成长。

Mostay酒店入住福利：努力工作的同时，也需要适时放松。作为#MOfamily文华东方酒店集团的一员，无论你身在何处，都可以选择入住我们集团的酒店。MOstay福利为你及你的亲友提供酒店免费住宿和优惠房价。

员工健康：平衡工作与生活至关重要。我们关注你的身心健康，并在全球范围内为所有员工提供多种健康福利和康养体验。

退休计划：你的付出，我们定当回报。我们根据你的服务年限和职位，提供不同的退休计划。

极具竞争力的福利待遇。

We’re Fans. Are you?