Executive Steward

We are looking for an Executive Steward to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025.

Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by crystalline waters. The property is ideally located within Calvià, one of the most exclusive municipalities of the island, and close to key attractions such as the Portals port, the historical landmarks of the capital Palma de Mallorca, and the international airport.

Mandarin Oriental Punta Negra, Mallorca will feature 131 guestrooms, including 44 suites and nine bungalows located just a few steps from the waterfront. The spacious accommodation will provide full or partial sea views, outdoor terraces or balconies, some of which offer private panoramic plunge pools. A comprehensive Spa at Mandarin Oriental will offer the Group’s signature wellness therapies and beauty treatments, with a focus on local nature-inspired programmes. The spa includes an indoor swimming pool, while three outdoor pools are located across the resort.  Guests will also have access to a wide range of water-sports as well as a comprehensive Children’s Club.

As the Executive Steward, you will be responsible for the overall hotel stewarding operations and ensures that the assistant and all the stewards are delivering the necessary level of service. The Chief Steward is also responsible for the implantation HACCP and Health & Safety guidelines related to Food & Beverage from MOHG as well as local regulations.

The Executive Steward will be responsible for the following:

• Ensures that all designated action points from daily briefings or other operational meetings are being followed by the individuals concerned.
• Takes responsibility of all operating equipment within the hotel
• Inspects FLHSS (Fire Life Health Safety and Security) files monthly to ensure proper procedures and updates are in place.
• Maintains storage and condition of all operating equipment and the cleanliness and tidiness of the stores
• Maintains the purchasing and repair of all equipment.
• Maintains strategy for breakages and losses to the hotel’s operating equipment.
• Implements HACCP with certification and follows up training for the F&B team.
• Oversees special projects and assignments as assigned by the Executive Chef and/or the Director of Food & Beverages.
• Oversees chemical expenditure and control of chemical purchasing.
• Ensures that daily SOP Training takes place in order to meet Mandarin Oriental standards.
• Is aware of, and complies with, safe working practices as laid down in Company Health & Safety Manual, as applicable to the place of work. This will include awareness of any specific hazards at your workplace.
• Successfully implements and controls effectively all related HACCP and Health & Safety guidelines related to Food & Beverage from MOHG as well as local codes.

What are we looking for?

• Minimum of 3 years’ experience in a similar position in Luxury Hotels/ Resorts environment
• Have a minimum of 1-2 years’ experience in Back-of-House.
• Management within a luxury hotel operation.
• Pre-opening hotel experience preferred within Back-of-House Management.
• Technical knowledge and job skills training including effective use of the provided materials.
• Excellent Food and Beverage knowledge.
• Knowledge of HACCP standards.
• Maintain an ongoing FLHSS (Fire Life Health Safety and Security) program.
• Must be proficient in all Microsoft Office, such as Word, Excel, PowerPoint, Microsoft Outlook, etc.
• Strong leadership and interpersonal skills.
• Prioritization skills necessary to meet deadlines
• Effective management, leadership and organizational skills
• Excellent communication skills in Spanish and English.
• Ability to work flexible schedule to include weekends and holidays.