F&B Coordinator 

Mandarin Oriental Muscat is looking for an F&B Coordinator to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

• F&B Quality coordination - conducting quality sessions and training for all areas with all F&B colleagues.
• administration, as well as management of all People and culture related paperwork for transfers, promotions, etc.
• Management of F&B visits
• Compilation of P&L reviews for all outlets
• Compilation and administration of event post-mortems for all outlets
• Main coordinator for group bookings and outlet events
• Responsible for handling key confidential information, including financial figures, salaries, manning details, People and Culture paperwork
• Further supporting the Executive Office by supporting the Hotel Manager with any projects that arise
• Future requirement to develop and manage any projects related to reservations strategy (highly specialized) and to guide the additional reservations colleagues needed for this project.
• Have a keen knowledge of all food & beverage outlets and concepts in order to complete administrative functions.
• Manage the diary of the Director Food & Beverage in the most effective way and respond promptly to emails as required.
• Assist the Director Food & Beverage by creating Power Point presentations, Excel spreadsheets and type any letters and memorandums as designated with proper spelling and correct format.
• Verify and adjust the F&B management team clock in and clock out records and maintain the attendance system daily and update the vacation plan frequently.
• Ensure all correspondence and the general filing system are executed flawlessly and are constantly updated and maintained.
• Request and order stationery and office supplies on a weekly basis.
• Process expense reports, coordinating the submission of proposals, planning meetings and maintaining departmental database records.
• Prepare and maintain all relevant monthly and weekly F&B reports, analyses, distribute and file the daily flow of information to and from the office.
• Attend meetings, take down minutes when requested and perform any other reasonable duties as required by the Director Food & Beverage.
• Communicate clearly and directly with all colleagues and superiors and avoid misunderstandings and other shortfalls caused by the lack of communication.
• Be committed to being a team player proactively cooperating and supporting superiors in administrative tasks.
• Inform the management teams of any misconduct of colleagues and provide evidence to proceed with a disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat procedures.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?