Front Office Agent 前厅接待

Scope of Position

The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services in accordance with Legendary Quality Experiences

Requirements

Hotel Management School Graduate                             

2 years Work experience hotel experience in a hotel of similar deluxe standing

Able to stand for extended periods of time 

Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees

Excellent overall communication skills

Able to multi task

The ability to work well in a team environment

Strong desire to provide excellent guest service

Must possess good command of written and verbal English Language

Must possess good command of written and verbal Mandarin Language

Possess a pleasant and outgoing personality

职责范围

前厅接待需根据个性化优质服务体验，通过提供迅速有礼的前台服务满足和超越客人的期望。

职位要求

酒店管理学校毕业

2年高档酒店相关工作经验

有经验来处理各个层面，包括业主，管理者，支持员工和所有酒店同事 

良好的交流技巧

有能力处理多项工作和任务

可以在团队的环境里努力地工作

必须拥有良好的中英文口语读写能力 

拥有友善和外向开朗的个性