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Front Office Supervisor 前厅主管

  • Beijing
  • Rooms Division
  • Full time
  • Closing at: Jul 31 2024 at 23:55 HKT
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  • Create and strategise duties and responsibilities of Front Office colleagues and ensure that work processes are in a logical order
  • Ensure proper staffing at all times
  • Ensure that Legendary Quality Experiences, policies and procedures are properly understood and followed through
  • Perform all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, disciplinary actions
  • Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff
  • Ensure that the Legendary Service Training manual is continuously updated, maintained and used effectively
  • Perform any other reasonable duties as required by the Front Office Manager or the Rooms Manager. 
  • To respond to changes in the Rooms function as dictated by the industry, company and hotel.
  • Ensure there is strong relationship and constant communication with the Housekeeping team.
  • To attend training sessions and meetings as and when required.
  • Perform any tasks as assigned by the Management

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