With more than three hundred workers, we are looking for a Butler.
The Company
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.
The Hotel
Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art.
With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel.
Responsibilities
Work with the rest of the teams to ensure an ideal guest experience.
Engage with guests and be able to delight them and create memorable experiences.
Responsible to monitor, restock, and replenish inventory.
Responsible to follow all cleanliness standards, as well as to comply with Safe & Sound guidelines.
Assist the team in collaborating on the guest experiences.
Maintain constant communication with colleagues to anticipate guest needs and seat availability.
Requirements
Previous experience in guest focused hospitality.
Previous experience in luxury hospitality industry.
In-depth knowledge of HMS.
Extensive understanding of guest needs.
Good communication skills and a willingness to learn.
Good command in Spanish & English, knowledge in other languages is required.
About the job
Based at the MOQNM within the Sales Department, the Asst. Director of Sales is responsible for overseeing the Sales strategy for the hotel and residences. The Asst. Director of Sales reports to the Director of Sales.
Requirements
1.Diploma/Degree in Hotel Management and/or Accounting or equivalent
2.Diploma/ Degree in purchasing/ procurement management
3.Minimum of 2 years’ experience in purchasing environment in a similar capacity in a 5-star hotel environme...
Assist Director of Front Office Operations or Front Office Manager to provide supervision, direction and management in the reception team in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质...
The incumbent is responsible for directing restaurant team in achieving the ultimate guest experience and to meet and exceed the food and beverage goals established for pre and post opening in achieving a 5 star/5 diamond rating.
通过领导策略和全局的管理来监管工作...
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