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People & Culture Coordinator

  • Dubai
  • Human Resources Division
  • Full time

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

People & Culture Coordinator will play a critical role in enhancing the overall employee experience and fostering a workplace culture that promotes engagement, inclusion, and well-being. This role is responsible for supporting the planning, execution, and continuous improvement of engagement initiatives, helping to create a vibrant, positive, and high-performance environment where employees feel valued, connected, and motivated.

Key Responsibilities:

  • To coordinate and implement company-wide employee engagement programs, events, and initiatives that foster team-building, collaboration, and a sense of community.
  • To drive colleague recognition programs that celebrate achievements, milestones, and contributions, such as colleague of the month, anniversary celebrations, and peer-to-peer recognition.
  • To assist with organising events and campaigns that celebrate cultural diversity and inclusivity within the company.
  • To promote a sense of belonging by communicating regularly with employees and ensuring that the company's values are reflected in day-to-day interactions.
  • To manage internal colleague engagement platforms and to assist in creating and distributing internal communications (newsletters, intranet updates, bulletin boards) to keep our colleagues informed about engagement initiatives, events, and important company news.
  • To help develop content for internal messaging that reinforces company values, mission, and vision, creating alignment between colleagues and organisational goals.
  • To support the coordination of wellness programs, including mental health initiatives, fitness challenges, and stress-reduction activities that promote a healthy work-life balance.
  • To update P&C dashboards; prepare and present various P&C reports.
  • To assist with the day-to-day operations of Human Resources department and perform other duties as assigned.
  • To provide a dedicated and effective P&C advisory service to all colleagues (e.g. queries related to compensation, benefits, policies, procedures, organizational change, etc.)

Qualifications and Requirements:

  • 1-2 years of experience in employee engagement or HR administration field (preferably within luxury hospitality).
  • Bachelor’s degree in Human Resources, Organizational Development, Communications, or a related field (or equivalent experience).
  • Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organisation.
  • Experience organising and executing events, activities, or programs that promote engagement and team building.
  • Ability to analyse data, interpret results, and present actionable insights.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Canva.
  • Knowledge of best practices in employee engagement and well-being.
  • A positive, proactive attitude with strong organizational and time-management skills.
  • Experience in creating and implementing employee engagement or wellness programs.

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