Mandarin Oriental is looking for a Regional Performance Marketing Intern to join our Digital Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

Based at the Mandarin Oriental Corporate Office in London, within the Digital Marketing Department, the Digital Marketing Intern will support the team in the execution and monitoring of performance marketing campaigns for the Group’s European hotels, helping to drive both room and ancillary revenue via the brand website and auxiliary platforms.

The Regional Performance Marketing Intern reports to the Regional Performance Marketing Director – Europe, The Americas & Morocco.

As Regional Performance Marketing Intern, you will be responsible for the following duties:

• Assist in the activation of European hotel performance marketing initiatives to drive traffic and revenue through MandarinOriental.com.
• Support with campaign reporting and data analysis, helping track KPIs and budget pacing.
• Conduct competitive and market research to identify trends, customer behaviours and opportunities.
• Collaborate with internal teams and external agencies on campaign execution and deliverables.
• Help prepare marketing presentations, reports and dashboards for senior stakeholders.
• Provide general support to the Regional Digital Marketing team on ad hoc projects.

As Regional Performance Marketing Intern, we expect from you:

• Highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team setting.
• Analytical mindset with good working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) and other office management software.
• Proactive, eager to learn, and curious about performance marketing.
• Detail-oriented & trustworthy, with a high level of accuracy & confidentiality in handling documents and reports.
• A problem-solver with a resourceful approach to tasks.
• Adaptable and flexible, capable of managing ad hoc responsibilities and working in a fast-paced environment.

Our commitment to you:

Mandarin Oriental Benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?