Taking responsibility for the business performance of the outlet
Taking responsibility for the qualitative performance of the outlet
Actively support the hotel’s team culture, and help to achieve the hotel’s vision, goals and values
Handle day to day management activities
Support colleagues during busy operation periods with jobs outside of the managers scope of responsibilities.
Establish shift pattern organization
Planning and coordinating menus with the chef
Ensure that outlet’s team has good knowledge of food and beverage
Ensure that all colleagues act in accordance with MO standards
Ensure all equipment is in good condition and correct training for its use is arranged
Ensure all daily meetings are arranged and conducted
Attend all training sessions arranged by MO
Carry out other duties as and when requested by management
Ensure time and attendance sheets and holiday planners are accurately maintained and distributed to F&B Management when appropriate
Financials
Ensuring that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
Analysing and planning outlet sales levels and profitability
organising marketing activities and promotional events in cooperation with the Communications Department
Preparing reports at the end of the shift/week, including colleague control, cost of sales control and sales
Creating and executing plans for department sales, profit and staff development
Setting budgets and/or agreeing them with senior management
Human Resources/ Colleagues
Supervise F&B service by directing and guiding subordinates, providing them feedback
Recruiting, training and motivating colleagues
Be aware of colleague development and the need to reward outstanding colleagues
Ensure colleague satisfaction.
Maintaining Standards
Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
Requirements
1.Diploma/Degree in Hotel Management and/or Accounting or equivalent
2.Diploma/ Degree in purchasing/ procurement management
3.Minimum of 2 years’ experience in purchasing environment in a similar capacity in a 5-star hotel environme...
Assist Director of Front Office Operations or Front Office Manager to provide supervision, direction and management in the reception team in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质...
The incumbent is responsible for directing restaurant team in achieving the ultimate guest experience and to meet and exceed the food and beverage goals established for pre and post opening in achieving a 5 star/5 diamond rating.
通过领导策略和全局的管理来监管工作...
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