Spa & Wellness Trainee

Mandarin Oriental, Doha is looking for a Spa & Wellness Trainee to join our Spa & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About the job

Based at Mandarin Oriental, Doha within the Spa & Wellness Department in Doha, the Spa Trainee will carry out all required operational tasks and duties in the Spa, Fitness & Wellness under the guidance of the respective Spa & Wellness Supervisors and Managers, with the overall objective to handle bookings, explaining services to guests, perform Point of Sales activities including retail and checking in and checking out all guests in a professional manner. The Spa Trainee reports to the Spa & Wellness Manager.

As Spa & Wellness Trainee, you will be responsible for the following duties:

• Assist in the operations of all spa areas as required:

  • Spa Reception

  • Spa Retail Area & Boutique

  • Consultation Lounge

  • Spa Suites Arrival

  • Spa Thermal & Changing facilities

  • Tea Lounges

• Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards.

• Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen.

• Will be expected to aid therapists in setting up for treatments and clearing away after.

• Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance.

• Must be a team player and assist all spa and hotel colleagues where necessary.

As Spa & Wellness Trainee, we expect from you:

• Senior School qualification or equivalent is a must

• Hotel school graduates will be preferable

• Minimum 1 year of experience working in a service environment is a must   

• Previous experience working in a 5-star hotel environment will be an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• A competitive salary and benefits packages

• Transportation and Housing provided

• Relocation and Vacation Tickets

If you are interested in joining our team apply today!