Leads the technical design, roadmap, and strategic direction for the Group’s Microsoft Cloud, Directory Services, and systems-related technical capabilities.
Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management
Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams.
Participate in the identification of vulnerabilities and their mitigation
Participate in the analysis and redesign of existing infrastructure systems and services
Participate in the analysis, design and implementation of future infrastructure systems and services
Create and maintain documentation on SOPs and System Design
Research, evaluate, recommend and implement new systems technologies
Perform capacity planning, upgrades and expansion of Active Directory environment
Maintain effective communications with vendors, peers and clients in support of assigned projects
Effectively coordinates project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates.
Documentation of technical work is required with every project and technical standard
Strong English communication skills, both written and spoken
Provide technical direction to vendor on complex firewall changes
Regular communications with hotel and corporate teams and vendors are required (both verbal and email)
Projects and meetings are multinational and this position requires attendance outside of normal working hours
Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects
Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline
Participate in training and vendor activities concerning new technology and solutions
Skills and Desired Experience:
The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals:
Windows Server and Active Directory Architecture
Windows Server and Active Directory Security
Active Directory integrated applications
Entra ID / Azure AD
DNS services • DHCP services • NTP services
Microsoft 365 and Office 365 configuration, management, oversight
File and Print services
Auditing technologies and tools, and provide reports, as needed
Auditing and security policies and procedures
SCCM and WSUS, for both servers and desktops
Virtualization • Firewalls
High Availability / Disaster Recovery Design Concepts
n-Tier infrastructure
Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect).
Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments.
Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements.
Experience required
7+ years hands-on experience in Windows / Active Directory environments
4+ years hands-on experience in a complex architectural environment
Experience in Windows Server / Active Directory, and related services
Auditing methodologies
Security methodologies
Virtualization methodologies
Firewalls and tiered environment methodologies
High Availability and Disaster Recovery methodologies
BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.
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