Director of Sales Latin America

The Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.The Hotel

The Hotel

Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art.

With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel.

Responsabilities

• Develop and execute strategic sales plans for MOHG to achieve revenue goals from Latin America for Madrid.
• Build and maintain strong relationships with key clients across the continent.
• Set clear targets for each market, monitor, and implement sales strategies, always collaborating and communicating with MO teams within assigned territory.
• Analyze market trends and competitor activity to identify opportunities for growth and innovation.
• Collaborate with hotel sales, marketing, and operational teams to ensure a unified approach to brand representation and revenue generation.
• Represent our brand at key industry events, enhancing visibility and strengthening our market position.
• Deliver regular reports on sales performance, market insights, and strategic initiatives.
• Uphold the highest standards of brand integrity and service excellence in all endeavors.

Requirements

• Degree in business, Hospitality Management, or related field.
• 5+ years of proven sales experience in the luxury lifestyle hospitality industry, including leadership roles.
• Deep understanding of the luxury hotel market dynamics in Latin America with a network in luxury travel and hospitality.
• Proven track record of success in revenue generation in Latin America
• Exceptional, communication, negotiation skills and ability to close business
• Have a passion for innovation, luxury, and creating exceptional guest experiences.
• Pre-existing skills in some of hotel sales systems desirable. (PMS, Salesforce and  Hotelligence).
• Excellent organizational and planning skills.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations
• Ability to work well under time pressure and/or demanding travel schedules
• A passion for sales and target-based performance.
• Flexibility to travel internationally and host evening FAM trips
• Excellent presentation skills.
• A willingness to travel extensively.
• Fluency in English and Spanish.