Engineering Manager

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Engineering Manager is responsible for the safety and comfort of all guests, colleagues and visitors of Mandarin Oriental, Costa Navarino and the maintenance and repair of all Resort assets including beach and landscaping. The Engineering Manager will take full responsibility for supervising in-house engineers to enforce engineering policies and procedures in accordance with MO corporate guidelines and ensure compliance to all local, state, and federal regulations.

Duties & Responsibilities:

• Provides supervisory guidance and supports to all Engineering colleagues within the Engineering Department.
• Creates a safe and secure environment for our guests and colleagues by ensuring full compliance with MOHG’s Safe & Sound guidelines, as well as assisting the Director of Engineering in maintaining the physical asset to Local codes.
• Assists in the development and implementation of Standard Operating Procedures for the Department.
• Assists in the creation and implementation of Rooms, Spa & Public area Preventative Maintenance programs.
• Effectively communicates upward, downward, and laterally.
• Performs daily administration of the facilities main operating systems.
• Assists in the compliance of all the Fire Life Safety Policies & Procedures and shares responsibilities with Director of Engineering on FLHSS.
• Assists in the training of all colleagues in emergency procedure preparedness.
• Is responsible for the day-to-day operation of the Engineering Department.
• Ensures Engineering Colleagues always comply with the hotel’s rules and regulations.
• Adds support to the Engineers to complete routine assignments.
• Performs tasks and duties as assigned by Director of Engineering and responds to directions given by any Executive Committee member.
• Attends meetings (RMC, OPS, Sustainability, and other meetings) in absence of Director of Engineering.
• Sets example for all Engineering Colleagues to emulate, by strictly following all Resort and departmental policies.

Qualifications / Experience:

• EU passport or Residence Permit is mandatory in order to work in Greece.
• Higher Diploma or Certificate in Building Services / Engineering.
• Experience and knowledge when planning and executing work, so that it is completed in a professional manner without disturbance to guest or operating departments.
• Competence in the efficient and effective repair, maintenance, and operating procedures, to comply with MOHG and regulatory requirements, as well as sound engineering practices.
• Fluency in English & Greek.

Behavioural skills / attributes:

• Flexibility is required with regards to shift work.
• Passion for luxury environment and details.
• Ability to communicate efficiently, respectfully, and fairly in a diverse environment.
• Excellent interpersonal skills.
• Approachable, open minded, fair and Team oriented.
• Flexible and with high energy level.
• Detail-minded, and able to work independently in a fast-moving environment.
• Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks.
• Well-presented and professionally always groomed.

Benefits: 

We offer exciting benefits including and not limited to:

• Accommodation provided
• Medical Plan Insurance
• Free meals at Colleagues' Dining
• Laundry of uniforms 
• Colleague recognition program
• Learning & Development Program
• Task force Opportunities across the Group of Mandarin Oriental
• Colleague Social events and Wellness programs
• Various discounts provided within the Resort and in the nearby area
  MORate: Experience any Mandarin Oriental Hotel Group in the world at a special rate
  MOComp: Complimentary room nights and a selection of additional benefits and discounts through our new MOcomp benefits program