Mandarin Oriental, Geneva is looking for a Assistant FLHSS Manager to join our FLHSS & Security team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a Fan of the Exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Geneva, ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality. With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.

About the Job

Based at Mandarin Oriental, Geneva, within the FLHSS Department, the FLHSS&E Assistant Manager is responsible for assisting the FLHSS&E Manager in ensuring the safety of the establishment's staff and customers. The FLHSS Assistant Manager reports directly to the FLHSS Manager.

As FLHSS&E Assistant Manager, here is a non-exhaustive list of tasks related to the responsibilities of the position:

SECURITY

• Ensure the safety of property and people by enforcing hotel regulations and strictly complying with the law.

• Coordinate and manage contracts for security guards who work night shifts (external company).

• Coordinate external companies that perform maintenance on security systems.

• Manage hotel access for all suppliers.

• Perform regular building patrols.

• Ensure security for certain events.

LIFE, HEALTH & SAFETY

• Ensure the proper use of collective and individual protective equipment.

• Comply with and enforce health, safety and welfare rules (knowledge of procedures, emergency exits).

• Check the use of various ‘hazardous’ products within the hotel.

• Apply, coordinate and enforce OHS (Occupational Health and Safety) rules.

• Manage service providers responsible for water analysis and food sampling.

As FLHSS&E Assistant Manager, we expect from you:

• Proven experience in security within a luxury hospitality environment.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication and collaboration skills across departments.
• Fluency in English; French or another European language is a plus.

Our Commitment to You

• Learning & Development – Your success is our success. We craft unique learning and development programmes for every stage of your career so that you continue to grow and thrive.
• MOstay – When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.
• Health & Colleague Wellness – Finding the right work-life balance is essential. Your wellbeing matters to us — that’s why we offer health benefits and wellness programmes globally.
 

Local Benefits at Mandarin Oriental, Geneva

• A competitive salary and benefits package in line with the Swiss luxury hospitality market.
• Daily meals provided at our staff restaurant.
• Uniform provided and maintained by the hotel.

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