Oversee the daily operations of the food and beverage departments.
Manage staff responsibilities, including hiring, training, and scheduling.
Ensure compliance with HACCP and FLHSS regulations.
Develop and implement menus and pricing strategies.
Monitor inventory levels and manage the procurement of supplies.
Work closely with Executive Chefs to ensure high standards of food quality.
Address customer complaints and gather feedback.
Prepare reports on sales, expenses, and overall profitability.
Job Requirements
Minimum 5 years food & beverage working experience in luxury hotel of which at least 1 year in a similar capacity.
A proven track record of success in a similar role, showing you have the capability to build customer loyalty and guest satisfaction, delivering, profit and controlling costs.
Strong interpersonal and problem-solving abilities.
Highly responsible & reliable.
Works well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs, always remaining calm and courteous.
Sind Sie bereit für eine neue Herausforderung?
Wir suchen ab sofort eine:n Guest Experience Agent für unser Mandarin Oriental Palace, Luzern Team!
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Are you ready for a new challenge?
We are looking for a Guest Experience Agent to join the...
Sind Sie bereit für eine neue Herausforderung?
Wir suchen ab sofort eine:n Front Office Supervisor:in für unser Mandarin Oriental Palace, Luzern Team!
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Are you ready for a new challenge?
We are looking for a Front Office Supervisor to j...
About the job
Based at the MOQNM within the Sales Department, the Asst. Director of Sales is responsible for overseeing the Sales strategy for the hotel and residences. The Asst. Director of Sales reports to the Director of Sales.
Requirements
1.Diploma/Degree in Hotel Management and/or Accounting or equivalent
2.Diploma/ Degree in purchasing/ procurement management
3.Minimum of 2 years’ experience in purchasing environment in a similar capacity in a 5-star hotel environme...
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