Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences in prime destinations worldwide.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st-century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place—luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.
Main Responsibilities
Greet, check-in, and escort guests promptly to their rooms
Address special guest preferences recorded in guest history profiles
Handle cash drawer properly as outlined in the MODOH Controller’s Policy
Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience
Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
Print and drop cash out, adjustment slips, paid out voucher, and bank count reports
Communicate clearly with the Night Duty Manager and Accounting Department
Establish a good working knowledge of the Hotel outlets and products
Requirements
Friendly, enthusiastic, passionate, Sociable
Engaging, Genuine, Organised
Minimum of 1 year of Front Office experience
Minimum 2 years of experience working in a 5-star hotel environment
Previous experience working in the Middle East Region is an advantage
Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
About the job
Based at the MOQNM within the Sales Department, the Asst. Director of Sales is responsible for overseeing the Sales strategy for the hotel and residences. The Asst. Director of Sales reports to the Director of Sales.
Requirements
1.Diploma/Degree in Hotel Management and/or Accounting or equivalent
2.Diploma/ Degree in purchasing/ procurement management
3.Minimum of 2 years’ experience in purchasing environment in a similar capacity in a 5-star hotel environme...
Assist Director of Front Office Operations or Front Office Manager to provide supervision, direction and management in the reception team in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质...
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