Senior Sales Manager Corporate

Mandarin Oriental Jakarta is looking for a Senior Sales Manager Corporate to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.

About the job

Based Mandarin Oriental Jakarta, the Senior Sales Manager Corporate is responsible for servicing and management of corporate accounts within an assigned area. The Senior Sales Manager Corporate reports to the Director of Sales.

As Senior Sales Manager Corporate, you will be responsible for the following duties:

1. Business Development & Market Growth

• Explore new sources of business by developing new contacts.
• Seek and contact new potential corporate accounts through direct enquiries, sales leads, sales blitzes, and trade shows.
• Monitor corporate business booking trends to maximize both average rate and occupancy.
• Monitor competitors’ performance in the corporate market segments.
• Promote seasonal packages and special promotions to major supporters.

2. Client Relations & Corporate Engagement

• Conduct site inspections for existing or prospective corporate influencers, decision-makers, and end users.
• Participate in familiarisation group entertainment as required.
• Entertain executives and secretaries of potential corporate companies and in-house guests to ensure future business.
• Together with the Director of Sales, coordinate corporate functions (e.g., annual parties, seasonal gifts, General Manager’s luncheon).

3. Sales Operations & Team Supervision

• Supervise sales managers and sales executives in special negotiations and contract agreements.
• Monitor own corporate account monthly production and attend review meetings.
• Update Fidelio/Delphi Sales and Catering account and contact profiles after every call to maintain accurate records.
• Prepare weekly sales call reports.

4. Meetings, Travel & General Duties

• Participate in overseas sales trips and complete all sales reports within one week of return.
• Attend daily sales briefings, weekly sales meetings, and bi-weekly business development meetings.
• Participate in any projects as and when assigned by the department head.
• Perform any other reasonable duties as required by the department head.

As Senior Sales Manager Corporate, we expect from you:

Educational level:

• Degree or Diploma in Hospitality Management or Business Administration 

Work experience:

• Minimum 3 years working experience in the hotel industry

Job Knowledge:

• Fluent in English
• Able to liase effectively with corporate markets

Personal Qualities:

• Mature
• Initiative
• Presentable
• Outgoing
• Self Motivated

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Health Insurance. Supporting your health is part of supporting your success. Comprehensive health coverage is provided to support your wellbeing and your family.
• Duty Meals. Good food fuels great work. Enjoy daily meals prepared fresh by our MO Makan - Colleague Restaurant Kitchen.

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