Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

Concierge Supervisor

  • Singapore
  • Rooms Division
  • Full time
Add to favourites Favourite View favourites

Responsibilities: 

  • Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly
  • Provide Concierge- related trainings to Concierge/Baggage & Front Office Team 
  • Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager 
  • Ensure that colleagues are well- groomed and arrives for daily duty promptly 
  • Coordinates with third-party vendors when necessary
  • Do outside errands / taking of guests to destinations (eg clinic /shops etc)
  • Well informed on all activities within and outside the hotel
  • Manages and ensure that the front driveway is free of traffic congestion and car valet services are of highest standard
  • Supervise the Baggage and Doormen Team in ensuring that proper arrival and departure standards are provided to all guests and that VIP guests are assisted
  • Maintain complete and readily accessible files and records necessary for effective operations and future references
  • Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhanced
  • Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities 
  • Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles 

Apply Now

Not You?

You will now be directed to a page to complete your application

Recommended Jobs

Guest Communications Supervisor

541433 Dubai United Arab Emirates Dubai Rooms Division PABX, Supervisory Full time
The Telecommunication Supervisor will assist the Telecommunication Manager to provide supervision, delegation, support and leadership in the Telecommunications in accordance with the objectives, performance and quality standards established by the...

Guest Communications Agent - Telephones

541432 Dubai United Arab Emirates Dubai Rooms Division Non-Management (Experienced), PABX Full time
The candidate must have a minimum of 1 year experience working in a 5-star hotel environment. Ability to speak additional language such as Arabic, French, Russian, Italian or Spanish is an advantage.

Food & Beverage Manager 餐饮部经理

541431 Guangzhou Guangdong China Guangzhou Food & Beverage Division Food & Beverage, Management (Manager) Full time
Food & Beverage Manager is accountable for overseeing Restaurant by providing leadership and overall supervision to staff while ensuring a high standard of guest satisfaction while operating in the established budgets and goals.

Assistant Director of Food and Beverage 餐饮副总监

541430 Guangzhou Guangdong China Guangzhou Food & Beverage Division Food & Beverage, Management (Director) Full time
The Assistant Director of Food and Beverage reports to the Director of Food & Beverage, responsible for the overall daily Food and Beverage operation, providing leadership and direction whilst maximizing revenue opportunities and always maintainin...

Back to search

Apply Now

Not You?

You will now be directed to a page to complete your application