Demi-Chef(fe) de Rang - SACHI

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

We are currently looking for a talented and highly driven:

Demi-Chef(fe) de Rang SACHI

The Demi-Chef de Rang is responsible for welcoming and serving guests in the rooms assigned to him/her by the Restaurant Manager or Assistant or Chef de Rang. He/she anticipates customers' needs and meets their expectations with attentive, personalised, friendly and careful service. To do this, he/she must have a thorough knowledge of the Pillars and LQA relating to the Restaurant.

The Demi-Chef de Rang's main tasks are:

• Preparing his/her station (setting up) in accordance with the established standards so as to be ready to welcome customers.
• Welcoming customers to the station in accordance with M.O. reception principles.
• Suggest the menu and announce daily specials or special offers
• Serve food according to M.O. service standards
• Present the bill and collect the money
• Dealing with customer complaints in accordance with the LQE procedure and referring complaints and all customer observations to Management
• Adhere to and apply the Mandarin Oriental principles set out in ‘Our Commitments’.

Job Requirements:

• Qualified in catering (BEP/CAP)
• English required
• Open-minded with good time-management, organization and communication skills, diligence and commitment.  
• Ability to keep a positive and responsible attitude.
• Team player.
• Excellent presentation and hospitality skills
• Outgoing and enjoy customer contact
• Previous experience preferably in a similar position and in the luxury hospitality segment.

 Please note this is a full-time permanent position 

Benefits:

We provide a comprehensive Benefits Package which includes

• Guest Hotel experience for employees
• Discounted Room Nights
• Discount at F&B Outlets
• 43 Paid Holidays including Bank & Public Holidays
• Colleague recognition and reward programmes
• Exciting range of learning and development programmes
• Regular colleague social and wellbeing events
• Opportunities for promotion and transfer across the group

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.

We are looking for enthusiastic individuals who possess the right attitude and passion to drive this exciting new opening forward and wow our guests!  If this is you, then apply here now!