Night Manager

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

We are recruiting a Night Manager

Main Responsibilities: 

• ensuring smooth night operations
• creating memorable arrival and departure experiences for our guests
• be the first point of contact in terms of guest relations and services for house guests and non-residents
• maintaining high data quality levels
• taking responsibility for the entire hotel property during the night
• assisting in billing and invoice preparation
• daily control of accounting tasks of Front Office operations
• Operational communication with HSK/Engineering/In-Room Dining

Job Requirements:

• a minimum of five years professional experience in Front Office Operations
• very good French and English language skills
• Team player, mutual respect and colleague commitment
• familiar with Front Office related IT&T systems
• Prior luxury experience.
• The ideal candidate will have a genuine passion for service, lots of flair and creativity
• You will have exceptional inter-personal, management and organizational skills.
• Must be of smart appearance with excellent personal hygiene standards

 Please note this is a full-time permanent position 

Benefits:

We provide a comprehensive Benefits Package which includes

• meals whilst on duty
• Guest Hotel experience for employees
• Discounted Room Nights
• Discount at F&B Outlets
• 43 Paid Holidays including Bank & Public Holidays
• Colleague recognition and reward programmes
• Exciting range of learning and development programmes
• Regular colleague social and wellbeing events
• Opportunities for promotion and transfer across the group

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.

We are looking for enthusiastic individuals who possess the right attitude and passion to drive this exciting new opening forward and wow our guests!  If this is you, then apply here now!